Dear Peter and Abe:

I wanted to thank you for your outstanding customer service and assistance these past months, as OEF explored changing
our insurance carriers.

I am so appreciative of how quickly you were able to find us better coverage, and for far better rates. In addition, you
have responded so quickly whenever I had a question or needed additional information. I can assure you, that is not the
kind of service we experienced with our previous insurance broker.

You have made what can be a complicated and sometimes overwhelming process a very smooth one. I'm doubly
appreciative, since I know that OEF is a relatively small customer.

Many, many thanks.

Sincerely,
Linda Weston
President & Executive Director